What better way to start a holiday than with a pleasant surprise? When available, Lifestyle Platinum and above members will be upgraded to the next room classification type, on the day of arrival at selected Club Wyndham South Pacific resorts, for the duration of the stay.
To redeem this benefit:
Room Upgrades are a benefit that is provided automatically when it is available. You cannot book specifically or request a Room Upgrade, rather it will be offered if applicable to a current booking.
Subject to availability, complimentary room upgrades are offered to Lifestyle Platinum and 100 Club members if available on the day of check-in for the duration of their stay.
Room upgrades are eligible for the next room classification. A room classification may be in the form of an upgrade of an additional bedroom, e.g. one-bedroom to two-bedroom, or standard to deluxe room.
A room upgrade shall not occur if there is a split in the available nights on the next room classification.
All upgrades are subject to availability.
This benefit is only available at selected resorts managed by the Developer or any of its subsidiaries.
Room upgrades are not applicable to last-minute reservations made within 48 hours.
If members have outstanding levies/contract payments, upgrades will not occur.
Any Lifestyle members who are trialling Lifestyle Platinum members receive access to Room Upgrades.
Lifestyle Platinum or 100 Club members may be contacted if specific room changes occur, which could impact your stay. For example, if the upgraded room has stairs in the room, the Owner Services team will contact you prior to completing the upgrade to ensure you are able to utilise the facilities within the room. Members will receive a cancellation email for their booked reservation, followed by a new confirmation email for the new upgraded reservation.
Platinum Unit Upgrades are unlimited and will be actioned if available to a current reservation.
Members are required to pay additional fees, which occur as part of Fiji Room Upgrades.
